Shipping policy

Last updated: November 3, 2026

This Shipping Policy explains how TRAILVISION OPTICS (“we”, “us”, “our”) processes and ships orders placed on trailvisionoptics.com.

Where We Ship

We currently ship to addresses within the United States only.

Shipping Costs

Eyewear: free standard shipping on all eyewear orders within the U.S.
Apparel: shipping is calculated at checkout based on weight and destination.

Processing & Delivery Times

Eyewear and accessories ship from our warehouse in Doral, Florida, within 1–3 business days. Most orders arrive within 2–5 business days after shipping.
Apparel is printed to order by our production partner and typically ships within 3–8 business days, then arrives within 2–7 business days after shipping.
Orders that include both eyewear and apparel may arrive in separate packages.

Delivery times are estimates and are not guaranteed once an order has shipped.

Order Tracking

Once your order ships, you will receive a confirmation email with tracking information. You can also track your order from your account or the Shop app.

Address Accuracy

Please double-check your shipping address at checkout. We are not responsible for orders delayed or lost because of an incorrect or incomplete address. Contact us as soon as possible if you need to update an address before your order ships.

Lost or Damaged Packages

If your package arrives damaged, or tracking shows it was delivered but you did not receive it, contact us within 7 days at info@trailvisionoptics.com with your order number and photos (if damaged), and we will help resolve it with the carrier.

Returns

For returns, exchanges, and warranty claims, please see our Refund & Return Policy.

Contact Us

TRAILVISION OPTICS LLC
3300 NW 112TH AVE UNIT 3
Doral, Florida 33172
Email: info@trailvisionoptics.com