Privacy policy

Last Updated: September 22, 2025

By using our Site or Services, you agree to this Privacy Policy. In addition, you agree to our Messaging Terms and Messaging Privacy Policy. If you do not agree, please discontinue use of our Site.

This Privacy Policy explains how TRAILVISION OPTICS LLC (“Trailvision Optics,” “we,” “our,” or “us”) collects, uses, and protects your personal information when you visit or purchase from trailvisionoptics.com (the “Site”) or otherwise interact with our services (the “Services”).

By using our Site or Services, you agree to this Privacy Policy. If you do not agree, please discontinue use of our Site.

1. Changes to This Privacy Policy

We may update this Privacy Policy as required by U.S. or Florida law, or to reflect changes to our business practices. Updated policies will be posted on this page with a revised “Last Updated” date.

2. Information We Collect

We may collect the following types of information:

Contact Information: name, email, phone number, billing & shipping address.
Order Information: payment details, order history, delivery information.
Account Information: username, password, and security credentials.
Support Communications: messages when you contact customer support.
Automatic Information: IP address, browser/device type, site activity, cart activity, cookies.
Third-Party Information: from payment processors, shipping partners, and analytics tools.

3. How We Use Your Information

We use your personal data to:

Process and fulfill orders.
Provide customer service and manage accounts.
Send marketing and promotional communications (with opt-out options).
Send SMS notifications (e.g., shipping updates, offers, abandoned carts).
Detect and prevent fraud or illegal activity.
Improve our website and services.

4. Cookies & Tracking

We use cookies and similar technologies to improve site functionality, track shopping cart activity, and deliver marketing messages. You may manage cookies in your browser settings.

5. How We Share Your Information

We may disclose your personal data to:

Service Providers: shipping carriers, payment processors, IT hosting.
Marketing Partners: to deliver ads (you may opt out anytime).
Legal Authorities: if required by law.
Business Transfers: if our business is sold or merged.

We do not sell personal information to third parties.

6. SMS & Email Communications

By opting in, you agree to receive emails and/or SMS related to your orders and promotions.
Message frequency varies. Standard carrier rates may apply.
You can unsubscribe from emails anytime or reply STOP to SMS to opt out.
SMS consent data is never sold or shared with third parties.

7. Children’s Privacy

Our Services are not directed to children under 16. We do not knowingly collect personal data from minors. If collected unintentionally, we will delete it.

8. Data Security & Retention

We use appropriate safeguards to protect your data but cannot guarantee 100% security.
We retain information only as long as necessary to provide services or meet legal requirements.

9. Your Rights (U.S. & Florida Residents)

You may request to:

Access or know what personal information we hold about you.
Correct inaccurate information.
Request deletion of your information.
Opt out of marketing communications at any time.

We may require identity verification before processing your request.

10. U.S. Users Only

Our Services are intended for customers in the United States only. We do not sell or ship to the EU or other international regions.

11. Contact Us

If you have questions or privacy concerns, contact us:

TRAILVISION OPTICS LLC
3300 NW 112TH AVE UNIT 3
Doral, Florida 33172
Email: info@trailvisionoptics.com